Meet The Owner

Pat Mack was born and raised in Tomah, Wisconsin. He’s happy to be returning to the Badger State to provide locksmith services with the highest integrity and quality possible. He strives to match the standard set by his father, who served as a loan officer to farmers, many who said Joe Mack’s handshake was his bond. Pat has experience in management and communications, which he uses to operate his franchise as transparently as possible for customers.

ABOUT OUR SERVICE AREA

We are located in the capital city of Wisconsin, Madison. It’s easy to see why Madison ranks high on many quality of life surveys. It boasts four major lakes, the University of Wisconsin-Madison flagship campus and quality arts and cultural organizations.

Our Madison offices are located at:

6701 Seybold Rd., Ste 207
Madison, WI 53719

1310 Mendota St. #125
Madison, WI 53714

We serve Dane and surrounding counties. That includes Baraboo, Cambridge, DeForest, Dodgeville, Edgerton, Fitchburg, Fort Atkinson, Janesville, Jefferson, Johnson Creek, Lake Mills, McFarland, Middleton, Mineral Point, Monona, Mount Horeb, New Glarus, Oregon, Sauk City, Sun Prairie and Waunakee.

Proud member of

  • Downtown Madison, Inc.
  • Greater Madison Chamber of Commerce
  • Middleton Chamber of Commerce
  • Associated Locksmiths of America (AR60907)

ADVANTAGES

Availability

Our email response between 8-5 is extremely fast, and anything after hours is responded to immediately the following day. Never listen to an automated response system. Speak with a qualified locksmith everytime and get real time answers. We solve many of your problems over the phone and via email.

Inventory

Our inventory is much bigger than most locksmiths. Through a partnership with Clark Security Products, they provided a “back room” inventory that is on a “pay as you go” system. So, we are able to stock almost $10,000 worth of inventory, at no cost to us, until we use it. This system has made parts accessible to our customers even faster. Before the system, it would take a day or two to get a locksmith back with the necessary parts. Now, we have them sitting on the shelf, ready to go.

Experience

With all the years combined between techs and owners, we have 100 years of experience in the field. If one tech hasn’t seen a particular lock, it’s highly likely someone else has. We keep an active photo stream between all our guys, where they can post photos with questions and 9 times out of 10, someone knows what it is, how to fix or how to replace it. There is a constant line of communication between all of us.

Responsive Time

We run several locksmith vans every day. So chances are good, that a locksmith is in your area, when you need them. We also make our commercial customers a priority, so if they have an emergency, we will be there that day. We have become known as a very reliable commercial locksmith because of this.