Meet The Owners

Hello Memphis! The Flying Locksmiths (TFL) have landed in your wonderful city!

The Flying Locksmiths were established in Boston, MA in 1946, and are expanding quickly across the country. The mission of the company is simple: provide top of the line security, utilizing new technologies and established best practices while maintaining a family-like atmosphere.Our priorities are the customer’s security and trust.

Tim and Dawn Edwards have chosen the Memphis Metro area as their hub. Four generations of their family live in Memphis and all are committed to investing in the Memphis community.In addition to owning the TFL business, Tim and Dawn own 37 units of rental property in South Memphis.

As Tim and Dawn looked at franchises, they discovered how their past corporate experience could compliment the runway of opportunities helping secure business and residential properties across the Memphis Metro area. Tim has 30+ years of experience in IT working for large companies like General Electric (GE) and Storage USA. He holds a bachelor’s degree in Industrial Technology and an MBA. Dawn has worked in hospitals as a pediatric cardiac transplant coordination nurse and as the Director of Quality for United Healthcare. Dawn holds a Cardiovascular Clinical Nurse Specialist (CNS) degree from Purdue University. Together, they are committed to protecting and caring for commercial and residential properties of Memphis.

About Our Location

We cover the Memphis Metropolitan area from West Memphis AR, to Collierville, TN and from Covington, TN to Southaven MS. Our office is located near the corner of Poplar Ave. Interstate 240. This allows us to reach 90% of our customer base within 30 minutes. This improves our ability to service you when you need us.

We have partnered with the largest security hardware provider in the country to give you the most comprehensive inventory available. This relationship also allows us to offer services on everything from antique hardware to the latest in security technology such as safes, master key systems, door alarms, card access systems and biometrics. Additionally, our locksmiths drive fully outfitted vans and have 24/7 access to the nationwide access of Master locksmiths for support. Between the technicians and owners there is >200 years of specialized experience.

Customer service is our priority so you will always be able to reach us. Set up an appointment any way you would like: Phone, Facebook, Website… your choice. We will be here for you! Because we are a national franchise we can offer many services that small locksmith companies simply cannot. Most importantly we will treat you like family.

  • Call Center ready to address your individual needs or emergencies 24/7
  • Management Staff dedicated to building trusting relationships
  • Timely Job Estimates
  • Certified technicians that will meet all your needs and exceed all your expectations
  • The latest technologies and security solutions
  • Family business values that you can trust

You have lots of options when choosing a locksmith. You want someone who will do the job right the first time, charge a fair price, be there when the say they will, and provide professional service. Contact TFL today, and give us a chance to earn your business.

ADVANTAGES

Availability

Our email response between 8-5 is extremely fast, and anything after hours is responded to immediately the following day. Never listen to an automated response system. Speak with a qualified locksmith everytime and get real time answers. We solve many of your problems over the phone and via email.

Inventory

Our inventory is much bigger than most locksmiths. Through a partnership with Clark Security Products, they provided a “back room” inventory that is on a “pay as you go” system. So, we are able to stock almost $10,000 worth of inventory, at no cost to us, until we use it. This system has made parts accessible to our customers even faster. Before the system, it would take a day or two to get a locksmith back with the necessary parts. Now, we have them sitting on the shelf, ready to go.

Experience

With all the years combined between techs and owners, we have 100 years of experience in the field. If one tech hasn’t seen a particular lock, it’s highly likely someone else has. We keep an active photo stream between all our guys, where they can post photos with questions and 9 times out of 10, someone knows what it is, how to fix or how to replace it. There is a constant line of communication between all of us.

Responsive Time

We run several locksmith vans every day. So chances are good, that a locksmith is in your area, when you need them. We also make our commercial customers a priority, so if they have an emergency, we will be there that day. We have become known as a very reliable commercial locksmith because of this.