Commercial Locksmith & Door Access Control Solutions - Greenville, SC

Requirements:

• Inspects all basic and complex commercial and residential access and video systems. Inspects the quality of work performed by others to ensure it meets company standards.
• Installs and services basic, integrated and complex commercial and residential access and video systems according to system specifications.
• Performs advanced, complex troubleshooting and repair functions for commercial and residential access and video systems such as: programming; cleaning detectors; testing controls and peripheral devices; mounting, replacing and testing equipment according to specifications; running cable, etc.
• Be a “go-to” resource for colleagues as a primary daily responsibility.
• Instructs customers in access and video systems operation.
• Responds to customer questions and requests.
• Recommend corrective services to adjust customer complaints.
• Diffuses difficult and complex customer issues.
• Builds and maintains working relations with the sales staff.
• Defines the scope of add-ons and change orders, seeks customer approval and writes up paperwork.
• Recommends ways to use additional features and capabilities of system installations.
• Performs site visits with sales consultants at existing or potential clients.
• Takes responsibility for project from first walk through to final sign off and hand offs to service.
• Maintains accurate records of all inspections/service calls and troubleshooting as required.
• Provides accurate, detailed and timely paperwork and reports to management.
• Acts as onsite project lead to meet project timelines and goals, and oversee lead technicians, technicians, apprentices, and subcontractors.
• Evaluates new products for reliability and fitness to targeted customer use and profile.
• Other duties as required by management.

Experience with systems mentioned below is useful but not all required.

Access Control– Avigilon ACM, Linear Emerge3 &50P, S2, Lenel Kantech, Honeywell WinPak, DSX, Maxxess Access, AMAG Symetry, Keyscan System7, Brivo, OpenPath
Credentials and Biometics– HID, Aptiq, AWID, Suprema, BioConnect, MyIris, IrisID, LG Iris, Schlage, L1 Indenity, NEDAP, TRES443/900 Long Range Readers, Object Detection
CCTV– Exacq, Avigilon , Axis, Arecont, ACTi, Pelco, HikVision, Dahua, LPR
Lock Hardware– HES, Rutherford, Schlage, Allegion Brands, Assa Brands, SDC Controls, Lock Retrofit Kits, Magnetic Locks, Electrified Trim Sets, Electified Crash Bars, Electified Strikes, Electrified Handsets, Schlage NDE
Networks– Netgear, Dlink , Ubiquit, Fiber Optics, SPF Modules, Fiber Optic Testing and Termination
Wireless– Ubiquiti, Firetide, Fluid Mesh

Customer Service:

• Provide a high level of timely & accurate customer service.
• Communicates effectively with the client to determine what services are needed.
• Respond to general inquiries from customers/clients.

Operations Support:

• Receive verbal instructions from Management or Clients/Customers.
• Perform small projects as directed by Management.
• Complete and submit paperwork accurately and on time.

Physical Requirements:

• Must be able to fluently understand, speak and write English
• Ability to push, pull and lift at least 50lbs
• Ability to kneel, crouch and stoop
• Ability to reach above and below the shoulders
• Ability to use hands and fingers to grasp, twist, and pull
• Ability to climb a ladder and work above ground
• Withstand external weather conditions year round

Subject to a criminal background check and a review of driving record.
We offer Great benefits including: Work Van that can be used to travel to and from work, Gas, iPhone, Tools, Uniforms, Competitive Salary and vacation time. We also offer additional overtime for emergency service work.
Work with business professionals, who will treat you with courtesy and respect, while you work side by side to deliver quality service.

Required experience:
You Must have at least 3 years of security system experience to be considered.